cck1 Privacy Policy

1 Scope of Data Collection

cck1 collects certain types of information to provide its services properly and to ensure the best experience for users. We collect only the information that is necessary to deliver our services and is legally permitted.

a) Registration and Account Information

• Full name and username
• Email address
• Date of birth (for age verification — minimum 21 years)
• Residential address
• National ID number or passport number (when identity verification is required)

b) Financial and Payment Information

• bKash, Nagad or Rocket mobile banking number
• Transaction history and amounts
• Deposit and withdrawal records

c) Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Time spent on site and pages visited
• Cookie and session data
• Gaming behaviour and preferences

d) Communication Information

When you contact our support team via live chat or email, we may retain a record of that conversation, which helps us improve service quality and resolve disputes.

2 Purpose of Data Collection

We use the information we collect for the following purposes:

• Account Management: To create, verify and keep your account secure.
• Payment Processing: To ensure safe and fast deposits and withdrawals via bKash, Nagad and Rocket.
• Age and Identity Verification: To ensure services are provided only to individuals aged 21 and above.
• Customer Support: To provide quick and effective assistance in resolving your issues.
• Security and Fraud Prevention: To ensure the security of authorised transactions and accounts.
• Service Improvement: To analyse user experience and improve the platform.
• Responsible Gaming: To identify excessive gaming behaviour and provide related support.
• Legal Compliance: To comply with applicable laws and regulations.

3 Data Storage and Security

cck1 takes industry-standard technical and organisational measures to protect your personal information. Our security framework is as follows:

SSL Encryption

Our entire website is protected by SSL/TLS encryption. You can confirm your data is being transmitted over a secure connection by looking for "HTTPS" and the lock icon in your browser.

Data Storage

Your information is stored on secure servers and only authorised staff can access it when necessary. We follow a data minimisation policy — meaning data is retained only for as long as it is needed.

Password Protection

Your account password is stored using a strong hashing algorithm. No member of our staff can view your password.

4 Sharing Information with Third Parties

cck1 does not sell, rent or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

a) Payment Processors

The minimum information required to process transactions via bKash, Nagad and Rocket is shared with the relevant payment provider. This information is used solely to complete the transaction.

b) Legal Authorities

We are legally obligated to provide information to the relevant authorities as part of a court order or valid legal process. In such cases, we provide only the information that is necessary.

c) Technology and Service Partners

We work with selected technology partners to maintain the functionality of the site. These partners operate under strict confidentiality agreements and may not use your information for any purpose of their own.

5 Cookie Policy

cck1 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Required for the core functionality of the site — login sessions and security verification.
• Functional Cookies: To remember your preferences, such as language settings.
• Analytical Cookies: To collect site usage statistics and help improve our services.

You can control or disable cookies from your browser settings, though this may limit some functionality of the site.

6 User Rights

As a registered user of cck1, you have the following rights:

• Right to Access: The right to request a copy of the information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Opt Out of Marketing: The right to request that promotional emails or messages be stopped at any time.

To exercise these rights, contact our support team via live chat or email.

7 Protection of Minors

cck1 clearly states that this platform is for individuals aged 21 and above only. We do not knowingly collect or store information from any minor.

An age verification process is completed at the time of account registration. If it comes to our knowledge that a minor has provided information, we will immediately delete that information and close the relevant account.

8 Data Retention

We retain your personal information for as long as:

• Your account is active and you are using our services.
• It is required to meet legal, regulatory or business obligations.
• It is necessary for resolving disputes or handling legal claims.

After an account is closed, information related to financial transactions may be retained for a specified period in accordance with applicable law.

9 International Data Transfers

cck1 uses international server infrastructure. As a result, your information may be processed or stored outside Bangladesh. In such cases, we ensure that:

• Appropriate security measures are maintained during data transfers.
• The receiving party is contractually bound to maintain privacy standards equivalent to this Policy.
• There is no reduction in the standard of data protection.

10 Policy Changes and Updates

cck1 reserves the right to amend or update this privacy policy as needed. For any significant changes, we will:

• Publish the updated policy on this page.
• Change the "Last Updated" date.
• Make reasonable efforts to notify registered users by email in the case of major changes.

Continued use of the platform after any changes will be considered as your acceptance of the new policy. We therefore recommend visiting this page regularly.

11 Consent and Applicability

By registering on the cck1 website or continuing to use it, you confirm that:

• You have read and understood this privacy policy in full.
• You are 21 years of age or older.
• You are providing your information voluntarily and knowingly.
• You agree to the processing of your information in the manner described in this policy.

This policy should be read alongside cck1's Terms and Conditions and Responsible Gaming policy.